Delete your account and data

1. Ask in the app

If you can sign in at sol.changuito.me, including from the Changuito app on Solana Seeker (me.changuito.sol, which opens that site), open your profile, choose “Delete account and data”, read what will be removed, and confirm with “Yes, delete”.

Changuito deletes the data below as part of that confirmation, and then signs you out. If it fails, the screen says so and the account is still there: try again. If your email or Google sign-in (Privy) cannot be deleted, the screen says that too. Sign in again and retry. A sign-in that only used a Solana wallet has no Privy user to delete.

2. Ask by email

If you cannot sign in, write to contact@simonethg.com with the subject “Delete my Changuito account”. Include the email you used to sign in, or your Solana address, so we can find the account.

We delete the Changuito data we can match to that request within 30 days, and we reply to the same email when it is done. If we cannot match it, we reply and ask for the missing detail. The 30 days start once we can identify the account. contact@simonethg.com is temporary until a Changuito mailbox exists.

3. What we delete

The encrypted supermarket profile you saved in Changuito (for Día: email, password, DNI and postal code). Chat transcripts stored for your wallet address, orders tied to them, and order rows stored under that address. Saved checkouts. The usage counter. The session cookie, and Changuito data in the browser where you confirm. The Privy user, when Privy accepts the deletion.

An email request also covers waitlist and bug-report rows on www.changuito.me when they use an email we can match. The button in the app does not delete those rows, because they are not tied to the wallet.

4. What we cannot delete

Transactions already written on Solana, including the USDC escrow. They are public and cannot be erased by Changuito or by you. Deleting the account does not move funds.

Your account at the supermarket (for example Día). A chat turn that was not archived yet expires on its own within about an hour. Changuito data that exists only in another device’s browser stays there until you clear that browser.

Copies a third party already has under its own policy (the supermarket, the AI provider, Privy, or an analytics provider). We delete what we store. We do not control their systems.

5. How long it takes

In the app, deletion of Changuito’s copy runs when you confirm. By email, we complete a request we can match within 30 days.

6. Contact

Write to contact@simonethg.com.